How to Connect your Ninja Forms Intake Forms to Smith.ai

Jessica Paxton Updated by Jessica Paxton

Our receptionists can do more than answer calls and book appointments. They can also complete new client intake forms and other publicly visible forms that you've set up on your website using Ninja Forms.

To connect your Ninja Forms intake forms to Smith.ai, follow these instructions

  1. Build your web form and create a public link to it by following the Ninja Forms building a form instructions here.
    We recommend viewing the information here to ensure the form used is as efficient for your business as possible.
  2. Send the link to support@smith.ai with directions for how the Smith.ai receptionists should use it (for example, after qualifying a new lead).
  3. That's it! Your Smith.ai receptionists will be able to use your form typically within 1 business day.
Please note: Third-party intake is a small per-call add-on. View current pricing.

Need help? 

Please reach Smith.ai Support at (650) 727-6484 or support@smith.ai.

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