How to restart SMS call notifications

Crystal Field Updated by Crystal Field


If your feature of receiving call summaries via SMS/text message is not working, then you might have responded to a previous text message from Smith with Stop, StopAll, or Quit. This tells our system that you have opted out from receiving messages from us. We are then unable to send your call summaries to your cell number.


This can be easily fixed by sending a text message from your cell phone, to your Smith number stating START, or YES. This will allow us to start sending your call summaries through to you again.

Need assistance?

If you need any help setting up or using SMS notifications, please email us at or call us at (650) 727-6484.

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