How to restart SMS call notifications

Crystal Field Updated by Crystal Field

Problem:

If your feature of receiving call summaries via SMS/text message is not working, then you might have responded to a previous text message from Smith with Stop, StopAll, or Quit. This tells our system that you have opted out from receiving messages from us. We are then unable to send your call summaries to your cell number.

Solution:

This can be easily fixed by sending a text message from your cell phone, to your Smith number stating START, or YES. This will allow us to start sending your call summaries through to you again.

Questions? Contact us!

If you're already a Smith.ai client and need help, please email us at support@smith.ai or call us at (650) 727-6484 for assistance.

If you're not yet a Smith.ai client, please schedule a free consultation to get started with our virtual receptionist services or email us at sales@smith.ai. We'll help you select the best plan to match your business’s growth goals and budget.

How did we do?

How to have Smith.ai receptionists check for conflicts

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