How to Forward Calls From Your Mobile Phone (Conditional Call Forwarding)
Follow these easy steps to set up conditional call forwarding on your phone.
AT&T Wireless:
iPhone6/6+ only
You must do each step to activate all available forwarding options.
Forward no answer after 10 seconds calls:
- Dial *61*1 Your Smith Number *11*10#
(To reset, press #61#. Press *#61*# for status)
Forward unreachable (out of range, service off) calls:
- Dial *62*1 Your Smith Number#
(To reset, press #62#. Press *#62*# for status)
Forward only busy calls:
- Dial *67*1 Your Smith Number#
(To reset, press #67#. Press *#67*# for status)
All other phones
AT&T:
Forward all calls:
- Dial *004*1 Your Smith Number#
If you encounter any problems, contact AT&T Customer service at (800) 331-0500 and let them know you are unable to activate call forwarding or conditional forwarding. They may be able to activate it for you.
Boost Mobile:
Forward all calls:
- Dial *72 Your Smith Number
- Press TALK or DIAL
- You will hear three beeps, which indicates call forwarding has been set up.
Sprint:
Forward all calls:
- Dial *72 Your Smith Number
Forward only no-answer calls:
- Dial *73 Your Smith Number
Forward only busy calls:
- Dial *74 Your Smith Number
To set up consecutive call forwarding: Contact your Sprint Account Manager at 1-866-275-1411 (only available for "Corporatee liable customers")
See https://www.sprint.com/en/support/solutions/services/faqs-about-call-forwarding.html for more information.
T-Mobile:
Forward all calls:
- Dial **21* Your Smith Number #
- Press Send
See https://support.t-mobile.com/docs/DOC-4041 for more customizations
Verizon:
Open the Phone app on your smartphone (or use the dial pad on your basic phone).
Forward all calls:
- Enter *72 and then the 10-digit number that you want to forward your calls to.
- Tap the Call icon and wait to hear a confirmation tone or message.
Forward busy and no answer calls:
- Enter *71 and then the 10-digit number that you want to forward your calls to.
- Tap the Call icon and wait to hear a confirmation tone or message.
Turn off call forwarding:
- Enter *73 and tap the Call icon.
- Listen for a confirmation tone or message.
For information on forwarding using your mobile Verizon app or computer, click here.
Other Carriers:
If you’re using another carrier not listed here, please email support@smith.ai and we’ll get you the right answer. (And we’ll update this document!)
