How to use Authorize.net to store credit card information

Updated 4 months ago by Justin Maxwell

Please note: This service is not currently available for Essential plans.

Smith.ai receptionists can save payment information from business' clients over the phone through Authorize.net — this can be useful when clients want to give you their credit card for future charges, but there is no immediate bill or invoice to pay.

How to use Authorize.net with Smith.ai receptionists

If you're a new or existing Authorize.net user, you'll need a public web-based form, provided to our team as a link (a "url" like https://mybusiness.com/myform). There are two ways of making this happen:

Read more here: https://www.authorize.net/resources/blog/forms-solutions/

Create an easy form for us to record the credit card information, then share that form with us.

This is not a good idea unless you're an engineer. Read more here: https://developer.authorize.net/

Please note: Payment collection is an optional add-on service and will incur an extra fee. View current pricing for this and all other add-on services.

That's it — now, we can now take down payment information from your customers and it will be recorded in Authorize.net for you.

Need help? Contact us.

Need more guidance on the best way to get set up? Contact us and we'll help you get your Smith.ai and Headnote accounts in sync. We're available Monday through Friday, 5am – 6pm PT, via phone at (650) 727-6484 or via email at support@smith.ai.


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