How to Use LawPay to Collect Payments with Smith.ai

Maddy Martin Updated by Maddy Martin

Please note: Payment collection is not available for legacy Essential plans (no longer available). Explore our Virtual Receptionist and Outreach Campaign plans.

Smith.ai receptionists can accept payments from your law firm's clients over the phone through LawPay, an industry-leading payment solution known for its security, ease of use, and affordability.

How to use LawPay with Smith.ai receptionists

If you're a new or existing LawPay user, just email the link to your payment page to support@smith.ai, along with your directions for accepting payments. We can accept payments on an ongoing basis and also on a one-off basis (if you have a list of clients with overdue bills whom you'd like us to reach out to, for example).

  1. In LawPay, click Charge from the left-hand menu.
  2. For the account you want to deposit payments, click Actions, then Show & Copy Page Link from the dropdown menu.
  3. Copy the link that appears. Press OK when done to close the popup.
Please note: Payment collection is an optional add-on service and will incur an extra fee. View current pricing for this and all other add-on services. This service is not available for legacy Essential plans.

Questions? Contact us!

If you're already a Smith.ai client and need help, please email us at support@smith.ai or call us at (650) 727-6484 for assistance.

If you're not yet a Smith.ai client, please schedule a free consultation to get started with our virtual receptionist services or email us at sales@smith.ai. We'll help you select the best plan to match your business’s growth goals and budget.

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