How to forward calls from Spectrum to Smith.ai
Follow these steps to set up your call forwarding from your Spectrum number, to Smith.ai. You have several options:
Call Forwarding Always
This sets all calls to be forwarded directly to your Smith.ai number with a reminder when there’s an incoming call to the forwarded line.
- On your phone dial *72.
- To disable forwarding dial *73.
Call Forwarding Busy
This will forward your calls to your Smith.ai number when your line is busy.
- On your phone dial *90.
- To disable dial *91.
Call Forwarding No Answer
This will forward your calls when the line isn’t answered after a specified number of rings.
- On your phone dial *92.
- To disable dial *93.
If you need any help forwarding your calls, please email us at firstname.lastname@example.org or call us at (650) 727-6484. Our support hours are:
- Monday through Friday: 5am – 9pm PT / 8am – 12am ET
- Saturday and Sunday: 6am - 4pm PT / 9am - 7pm ET