How to Use Tracking Numbers

Jessica Paxton Updated by Jessica Paxton

You want to get the most out of your marketing campaigns but don’t have time to spend hours researching and transferring data around your different systems. That’s where steps in. We understand that integrating with your business’s software is essential, so we are happy to offer call tracking phone numbers

Does support tracking numbers?


Can I purchase inbound call tracking numbers from

Yes! Getting started with inbound tracking isn’t as complicated as you might think.

First, purchase as many tracking numbers as you need from A standard rule is to have one tracking number per variable (ad campaign, ad format, ad platform, etc.). customers can purchase additional tracking numbers for just $5/per month each.

Can I use my existing call tracking numbers?

Yes! If you’re using tracking numbers from other sources and want to pass through that data, we support those at no extra cost. Email us at with the numbers and a friendly name to display in the dashboard. You can also pass call-tracking data from to your systems using Zapier.

How can I see call tracking details in my dashboard?

You can find call tracking details within the call summary of each call.

How do I connect my tracking numbers to my account?

When you purchase your tracking numbers from, we’ll label the tracking numbers accordingly in our system. You can begin using the numbers as soon as testing is completed by our support team. If you’re using tracking numbers from other sources and want to pass through that data, you can email us at for assistance.

How do I know if I need call tracking?

The short answer is if you are advertising, you need call tracking. Read more about why you need inbound call tracking and the benefits it brings to your business.

Questions? Contact us!

If you're already a client and need help, please email us at or call us at (650) 727-6484 for assistance.

If you're not yet a client, please schedule a free consultation to get started with our virtual receptionist services or email us at We'll help you select the best plan to match your business’s growth goals and budget.

How did we do?

How to Use Receptionists for Lead Qualification & Client Intake

How to View Follow-Up Messages in the Dashboard