How to Use Smith.ai Tracking Numbers

Jessica Paxton Updated by Jessica Paxton

You want to get the most out of your marketing campaigns but don’t have time to spend hours researching and transferring data around your different systems. That’s where Smith.ai steps in. We understand that integrating with your business’s software is essential, so we are happy to offer call tracking phone numbers. 

Does Smith.ai support tracking numbers?

Yes!

Can I purchase inbound call tracking numbers from Smith.ai?

Yes! Getting started with inbound tracking isn’t as complicated as you might think.

First, purchase as many tracking numbers as you need from Smith.ai. A standard rule is to have one tracking number per variable (ad campaign, ad format, ad platform, etc.).

Smith.ai customers can purchase additional tracking numbers for just $5/per month each.

Can I use my existing call tracking numbers?

Yes! If you’re using tracking numbers from other sources and want to pass through that data, we support those at no extra cost. Email us at support@smith.ai with the numbers and a friendly name to display in the dashboard. You can also pass call-tracking data from Smith.ai to your systems using Zapier.

How can I see call tracking details in my dashboard?

You can find call tracking details within the call summary of each call.

How do I connect my tracking numbers to my Smith.ai account?

When you purchase your tracking numbers from Smith.ai, we’ll label the tracking numbers accordingly in our system. You can begin using the numbers as soon as testing is completed by our support team. If you’re using tracking numbers from other sources and want to pass through that data, you can email us at support@smith.ai for assistance.

How do I know if I need call tracking?

The short answer is if you are advertising, you need call tracking. Read more about why you need inbound call tracking and the benefits it brings to your business.

Questions? Contact us!

If you're already a Smith.ai client and need help, please email us at support@smith.ai or call us at (650) 727-6484 for assistance.

If you're not yet a Smith.ai client, please schedule a free consultation to get started with our virtual receptionist services or email us at sales@smith.ai. We'll help you select the best plan to match your business’s growth goals and budget.

How did we do?

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