How to Connect Smith.ai and Square Appointments

Justin Maxwell Updated by Justin Maxwell

Your Smith.ai receptionists can book appointments for you on Square Appointments.

  1. Setup is easy: Just send us your Square Appointments public booking page link!
    1. Here's Square's Getting Started Guide if you need more information.
  2. That's it! We will notify you as soon as the integration is complete. We're typically able to start booking appointments within one business day.

Please note: Appointment booking is an add-on service for Starter, Basic, and Pro plans, and will incur an extra fee. Appointment booking is not currently available for Essential plans. View current pricing.

Important: Please make sure your time zone settings are correct! Otherwise, if a receptionist working in a different time zone books an appointment for you, it will appear at the wrong time on your calendar.

With this setup complete, your Smith.ai receptionists will now be able to view your availability in real time, and add appointments on your calendar. Appointment bookings will, as always, also be noted in your call summaries.

Questions? Contact us!

If you're already a Smith.ai client and need help, please email us at support@smith.ai or call us at (650) 727-6484 for assistance.

If you're not yet a Smith.ai client, please schedule a free consultation to get started with our virtual receptionist services or email us at sales@smith.ai. We'll help you select the best plan to match your business’s growth goals and budget.

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