How to Connect Smith.ai to WellnessLiving

Your Smith.ai receptionists can book appointments for you. Setup is easy: Just send us your WellnessLiving link.

If you'd like us to book appointments with multiple yoga classes, fitness studios, or group workout classes, we can do so — just send us each individual's WellnessLiving link, along with any necessary directions for proper use.

Please note: Appointment booking is an add-on service for virtual receptionist and chat plans, and will incur an extra fee. View current pricing. 

To share a direct booking URL:

  1. Click the App Drawer button. 
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  2. In the App Drawer, click View All.
  3. In the list, click Setup. You can filter the list by entering Setup into the Search field.
  4. On the Setup menu, click Services.
  5. On the Services menu, click Appointments, Events, or Classes depending on the service for which you want to share the direct booking URL.
  6. Click the individual service whose URL you want to share. The direct booking URL for the service is listed under Direct booking URL.
  7. Next to the direct booking URL, click the Copy to clipboard button. 
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  8. Send the direct booking link to support@smith.ai. That's it! We will notify you as soon as the integration is complete. We're typically able to start booking appointments within one business day.
If you're providing more than one WellnessLiving calendar link, please give us directions for the correct way to book appointments on each calendar.

With this setup complete, your Smith.ai receptionists will now be able to view your availability in real-time and add appointments on your calendar. New appointment bookings will, as always, also be noted in your call summaries.

Questions? Contact us!

If you're already a Smith.ai client and need help, please email us at support@smith.ai or call us at (650) 727-6484 for assistance.

If you're not yet a Smith.ai client, please schedule a free consultation to get started with our virtual receptionist services or email us at sales@smith.ai. We'll help you select the best plan to match your business’s growth goals and budget.

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