Adding Outbound Calls to your Receptionist service

Updated 2 years ago by Maddy Martin

Outbound calling is a service offers to every client, at no additional charge. It can be useful for:

  • Appointment scheduling
  • Appointment reminders
  • Work status updates
  • Information alerts (such as a new court date for a law firm's client)
  • ... and many more scenarios

How to set up outbound calling

  1. Email support at
    Please make sure your email contains all pertinent directions and information, such as the client's name and phone number, and the message to convey, e.g., meeting time changes, requests for information, or any other information you’d like your receptionists to provide.
  2. That's it. We'll handle the rest and will provide a description of the call in the call summary.

Learn more about's outbound calling service on the blog.

If you have any questions regarding this service, please email us at

Please note: Lead qualification, intake, scheduling are not currently available with Essential plans.

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