How to forward calls from Verizon Business to Smith.ai
Follow the steps outlined below to forward calls from your Verizon phone to your Smith.ai receptionists:
Direct Call Forwarding
- Pick up your phone, and dial *72
- When you hear the tone, dial in your Smith number to forward calls to.
- Your calls will now be directed to your Smith.ai receptionists.
Call Forwarding if Busy/ No Answer
- Pick up your phone and dial *71
- When you hear the tone, dial in your Smith number.
- Your calls will now forward to your Smith.ai receptionists if you do not answer the call within a few rings.
To turn off the call forwarding
- Pick up your phone and dial *73
- Listen for two short tones, this means the call forwarding is now off.
If you need any help forwarding your calls, please email us at email@example.com or call us at (650) 727-6484. Our support hours are:
- Monday through Friday: 5am – 9pm PT / 8am – 12am ET
- Saturday and Sunday: 6am - 4pm PT / 9am - 7pm ET