How to test Chat Playbooks

Updated 2 months ago by Crystal Field

You are able to test your chat widget, including new playbooks and Q&A Responses. To do this, login to your chat dashboard at

  1. Click on the Bot button on the left.

  1. Click the "Test your bot here" widget at the bottom-right of the page.

  1. A new test chat will start. If there is a playbook that is "Live", it will run that one.

You can reset the widget any time by clicking "Reset Session" at the top of the chat.

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