How to Connect Smith.ai to Your LawTap Account
LawTap is an appointment booking management system, created exclusively for lawyers, law firms, and legal professionals. Their advanced booking system checks for potential conflicts and automatically schedules or rejects appointments based on your criteria.
Smith.ai’s receptionists can book appointments through LawTap on your behalf. Just share your profile page or private booking link with us, and we'll follow your directions for scheduling new leads, existing clients, opposing counsel, courthouse staff, and anyone else you need to meet with.
(The directions below assume you have an active LawTap account. If you don't have one, go get one, and then return to these directions!)
If you have a LawTap public booking page
Most LawTap users have a public booking page on the LawTap site. An example of this page URL is https://lawtap.com/us/lawyer/paul-kogan.html
If this is you, simply send your profile page URL to firstname.lastname@example.org with the subject line “LawTap Link.”
Make sure you include specific instructions for our receptionists to book appointments properly for you and anyone else at your firm. For example, we could book through LawTap for new leads only and email you booking requests that come from current clients.
If you don't have a LawTap public booking page
If you use LawTap but don’t have public booking enabled on your public-facing profile page, follow these instructions to get your booking URL, which we will need to schedule appointments for you.
- Sign in to your LawTap account and click “Account” in the top menu.
- In the Integrations section, click "Add Booking Button" and select any of the booking button choices (we're not interested in the button itself, just the underlying HTML code).
- Copy the HTML code and email it to us at email@example.com with the subject line, "LawTap Link." We really only need the URL that you'll find after "href=". That URL will look something like https://lawtap.com/us/lawyer/jane-doe.html
- Be sure to include any specific instructions for our receptionists like, “Only schedule appointments with my LawTap link for clients who have answered my basic intake questions.”
That’s it! We will notify you as soon as we have received your link and instructions, and once we are ready to start booking your appointments through LawTap. Typically we'll be able to start booking appointments within one business day.
Please note: Appointment booking is an add-on service for Starter, Basic, and Pro plans for receptionists and chat, and will incur an extra fee. View current pricing. Appointment booking is not currently available for Essential plans.
Questions? Contact us.
If you have any questions about how to best use LawTap with your Smith.ai service, send us an email at firstname.lastname@example.org or call us at (650) 727-6484. Our hours are Monday - Friday between 5am – 6pm PT / 8am – 9pm ET. We want to ensure this is a stress-free integration that facilitates more hands-off and automated client bookings!