Add Legal Disclaimer to Your Chat Widget's Web Chat provides answers to small business website visitors. But businesses that deal with sensitive data, like law firms or financial companies, don't want clients or potential clients thinking they are speaking to the professional. So we've added a field to your Web Chat for an optional legal disclaimer.

  1. In your chat dashboard, navigate to Settings>Widget and click on "Disclaimer."
  1. Choose whether or not to show a legal disclaimer, update what it displays, and click "Save."

We recommend a straightforward disclaimer that includes legal parameters, but isn't too long to read. Here is an example of a well-used legal disclaimer on a chat widget:

Questions? Contact us!

If you're already a client and need help, please email us at or call us at (650) 727-6484 for assistance.

If you're not yet a client, please schedule a free consultation to get started with our live chat or email us at We'll help you select the best plan to match your business’s growth goals and budget.

How did we do?

Choose not to send transcripts to your chat visitors