How to Connect Your WhenWorks Account to Smith.ai
Smith.ai Virtual Receptionists can book appointments on your calendar via WhenWorks, a popular iOS- and web-based schedule negotiation tool.
- Copy your WhenWorks link(s) for the calendar(s) you'd like us to use when booking your appointments, such as https://when.works/smithai
- Email these links to us at email@example.com, along with the directions to follow when booking people on your calendar(s).
- If you haven't enabled appointment booking on your account, confirm acceptance of the additional fee on your calls. (Visit the Pricing page to see additional per-call costs for appointment booking and other add-on options.)
When a call comes in and the person asks for Lorenzo, attempt a transfer. If Lorenzo isn't available, book a call-back appointment on Lorenzo's calendar at https://when.works/lorenzo
Please note: Appointment booking is an add-on service for Starter, Basic, and Pro plans, and will incur an extra fee. Appointment booking is not currently available for Essential plans. View current pricing.