[LIVE DEMO] Smith.ai Chat: A Look Inside Our Chat Technology

Maddy Martin Updated by Maddy Martin

In this live demo of Smith.ai Chat, you will get to see the main features of the Smith.ai Chat system in detail, so you know exactly what to expect before you sign up or partner with us.

Don't want to watch all 37 minutes? No problem! Skip to one of the following sections:

  • 0:00 Introduction
  • 3:37: Widget settings
  • 5:50: Styling and configuration
  • 7:14: AI Q&A knowledge base
  • 9:17: Chat history
  • 10:29: AI Chat playbook
  • 15:23: Playbook funnel conversion
  • 20:38: Partners integration
  • 24:08: Conversation metadata
  • 26:09: Setting custom hours
  • 27:25: Javascript API, Google Analytics
  • 29:40: AI Spanish support
  • 31:30: Chat <=> Call transitions

Please find below a few links related to the topics covered in this video:


We want to make your implementation of Smith.ai Chat as easy as possible. Please contact us at chat@smith.ai for assistance, or chat with us live on this site!

How did we do?

What is Smith.ai Automated Chat Software?