[LIVE DEMO] Smith.ai Chat: A Look Inside Our Chat Technology
Updated 1 year ago
by
Maddy Martin
In this live demo of Smith.ai Chat, you will get to see the main features of the Smith.ai Chat system in detail, so you know exactly what to expect before you sign up or partner with us.
Don't want to watch all 37 minutes? No problem! Skip to one of the following sections:
- 0:00 Introduction
- 3:37: Widget settings
- 5:50: Styling and configuration
- 7:14: AI Q&A knowledge base
- 9:17: Chat history
- 10:29: AI Chat playbook
- 15:23: Playbook funnel conversion
- 20:38: Partners integration
- 24:08: Conversation metadata
- 26:09: Setting custom hours
- 27:25: Javascript API, Google Analytics
- 29:40: AI Spanish support
- 31:30: Chat <=> Call transitions
Helpful links
Please find below a few links related to the topics covered in this video:
- How to Style Your Smith.ai Chat Widget
- How to Train Your Chatbot with the AI Q&A Knowledge Base
- How to Set Up and Use Chat Playbooks
- How to Use the Smith.ai Chat Funnel Performance Tracker
- Set Custom Hours for Smith.ai Chat
- Chat API Documentation
- Matt Burke's Guide to Connecting Smith.ai Chat to Google Analytics
- Real-Time English-Spanish Translation for Live Chat
- How to Set Up Smith.ai Chat Callback Notifications in Slack
- Extra: How to Connect Smith.ai Chat to Facebook Messenger
- Extra: How to Enable Smith.ai Chat for SMS Texts
Questions?
We want to make your implementation of Smith.ai Chat as easy as possible. Please contact us at chat@smith.ai for assistance, or chat with us live on this site!
