How to Change Live Chat Trigger Time
Automatically start conversations with your website visitors immediately or after 15 seconds, 30 seconds, 1 minute, etc. You can set the trigger time on this feature in the following steps:
- In your dashboard, click on the Bot icon:
- Click on Playbooks.
- Go to the Edit button.
- Click on your Playbook settings, and then you can set the trigger time you prefer with the drop down menu under Timing.
Playbook has not been created
- Go to your Settings
- Click on the tab Widget.
- Under Greeting, you can set your trigger time with the drop-down menu. Make sure you click Save to keep any changes.