How to Connect Your Wealthbox Account to Smith.ai

Crystal Field Updated by Crystal Field

Connecting your Wealthbox account with Smith.ai means that after each call is handled by one of our receptionists, the following will automatically occur:

  • A new contact is created with the name, phone, and email address.
  • A new "note" is created in a contact's record containing the full text of the post-call summary (for both new and existing contacts).
  • The record creation event and new note appear as activities within the contact's activity timeline.

Once this new contact is created, you can add tags, add related contacts, change visibility, and take other actions that best fit with how you want to handle that record in your account.

How to connect your Wealthbox account to Smith.ai

If you're already a Wealthbox user, getting started is as easy as these three steps:

  1. Log in to your Wealthbox account, click on the three vertical dots next to your name in the top-right corner, and go to "Settings."
  1. Select "API Access" from the menu on the left, and click on the button "Create Access Token." Label the access token "Smith" and save it.

  1. Copy the access token and email it to us at support@smith.ai with the subject line, "Wealthbox CRM Integration."

That's it! We'll let you know as soon as the integration setup is complete, typically within 1 business day. Once your accounts are linked, you'll see new Wealthbox contacts and notes added automatically after each call.

Please note: Each plan includes one free integration. CRM integrations are not available for Essential plans. View current pricing.

Questions? Contact us!

If you're already a Smith.ai client and need help, please email us at support@smith.ai or call us at (650) 727-6484 for assistance.

If you're not yet a Smith.ai client, please schedule a free consultation to get started with our virtual receptionist services or email us at sales@smith.ai. We'll help you select the best plan to match your business’s growth goals and budget.

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