Integrations
Integrations: CRM, Marketing Software, and Ticketing Programs
Smith.ai integrates with most major CRMs, as well as popular marketing software and support ticketing programs. CRMs & Marketing Programs. ActiveCampaign. Agile CRM. Capsule CRM. ClientRock. Clio. Cl…
Accept or Reject Incoming Call Transfer Requests in a Slack Channel
Connect your Smith.ai account to Slack. Create a channel for your team to receive Smith.ai incoming call notifications, e.g., #smithai-notifications. Invite your team members (Sales, Support, etc.) t…
Accept or reject incoming call transfer requests in Microsoft Teams
Connect your Smith.ai account to Microsoft Teams. Create a channel for your team to receive Smith.ai incoming call notifications and name it something like "notify_channel". Navigate to the channel a…
Booking Appointments for Clients and Using Clio
You can now set up a public-facing booking link with Clio calendar using the new Clio Scheduler. Learn how to connect your Clio Calendar to Smith.ai here. Questions? Contact us! If you're already a S…
Connect CASEpeer to Smith.ai Using Zapier
Anyone can connect CASEpeer to Smith.ai through the use of Zapier, a third-party tool we recommend. Our Zapier integration helps business owners save tons of time by automating processes that have pr…
Connect Freshsales to Smith.ai Using Make
Our Make integration helps business owners save time by automating processes that are typically done manually. What is Make? Make is a leading visual platform for anyone to design, build, and automat…
How to Automatically Forward Third-Party Leads via Email to Smith.ai for Outbound Calls
This guide will walk you through how to forward third-party leads via email to Smith.ai with Zapier and an Email Parser.
How to Connect Angi (Formerly Angie's List) Leads to Smith.ai for Outbound Calls (using Zapier)
This guide will walk you through how to connect Angi (formerly Angie's List) and Smith.ai via Zapier. In doing so, leads generated through your Angi account will receive a call back through Smith.ai.
How to Connect Daylite to Smith.ai
You can have new leads from Smith.ai logged as prospective clients in your Daylite account using Zapier. Here's how: Sign in to Zapier and create a new Zap. Connect your Smith.ai or Smith.ai Chat acc…
How to Connect HighLevel and Smith.ai
How the HighLevel + Smith.ai integration works With this integration, when the agent sends a summary, the app checks if the contact number exists in HighLevel. If no contact exists, a new contact is created as a lead and a note with the call details is added If a contact exists, the contact is updated and a note with the call details is added
How to Connect HomeAdvisor Leads to Smith.ai for Outbound Calls
This guide will walk you through how to connect HomeAdvisor and Smith.ai via Zapier. In doing so, leads generated through your HomeAdvisor account will receive a call back through Smith.ai.
How to Connect Housecall Pro to Smith.ai for Appointment Booking
What is Housecall Pro? Housecall Pro is business management software for home services businesses, like carpet cleaners, HVAC technicians, and plumbers. Easily schedule and dispatch team members, acc…
How to Connect Jobber Request Forms to Smith.ai
Our receptionists can do more than answer calls and book appointments. They can also complete publicly visible request forms that you've set up in Jobber. Note: This article assumes you have already…
How to Connect Keap (formerly Infusionsoft) to Smith.ai
How the Keap + Smith.ai integration works. With this integration, after every call, Smith.ai will: Add new a lead if the caller does not exist in Keap. Tag callers with "Smith.ai". Find an existing c…
How to Connect LeadConnector and Smith.ai for Outreach Campaigns
This guide will walk you through how to connect LeadConnector and Smith.ai to automatically place an Outreach Campaigns call to a new lead through the use of Zapier.
How to Connect LiveCall to Smith.ai for Lead Follow-Up (Using Zapier)
This guide will walk you through connecting LiveCall and Smith.ai via Zapier. In doing so, website leads who complete a LiveCall request form will receive a call back through Smith.ai.
How to Connect Ninja Forms to Smith.ai for Outbound Calling
Our Zapier integration helps business owners save time by automating processes that have previously been manual. This guide will walk you through connecting Ninja Forms and Smith.ai via Zapier.
How to Connect ServiceTitan to Smith.ai
How the ServiceTitan + Smith.ai integration works. With this integration, after every call, Smith.ai will: Create a new customer if one does not exist. Add the call details, and summary notes in the…
How to Connect Smith.ai and AccuLynx
Our Zapier integration helps business owners save tons of time by automating processes that have previously been manual. This guide will walk you through connecting Smith.ai and AccuLynx via Zapier.…
How to Connect Smith.ai and Act! using Zapier
Our Zapier integration helps business owners save tons of time by automating processes that have previously been manual. This guide will walk you through connecting Smith.ai and Act! via Zapier. Usin…
How to Connect Smith.ai and Airtable using Make
Our Make integration helps business owners save time by automating processes that are typically done manually. This guide will walk you through connecting Smith.ai and Airtable using Make. In doing s…
How to Connect Smith.ai and Airtable using Zapier
Our Zapier integration helps business owners save tons of time by automating processes that have previously been manual. This guide will walk you through connecting Smith.ai and Airtable via Zapier.…
How to Connect Smith.ai and Close CRM using Make
Our Make integration helps business owners save time by automating processes that are typically done manually. This guide will walk you through connecting Smith.ai and Close CRM using Make. In doing…
How to Connect Smith.ai and GorillaDesk using Zapier
Our Zapier integration helps business owners save tons of time by automating processes that have previously been manual. This guide will walk you through connecting Smith.ai and GorillaDesk via Zapie…
How to Connect Smith.ai and Help Scout
Our Zapier integration helps business owners save tons of time by automating processes that have previously been manual. This guide will walk you through connecting Smith.ai and Help Scout via Zapier…
How to Connect Smith.ai and Jobber using Zapier
Our Zapier integration helps business owners save tons of time by automating previously manual processes. This guide will walk you through connecting Smith.ai and Jobber via Zapier. Using this guide,…
How to Connect Smith.ai and Mailchimp
Our Zapier integration helps business owners save tons of time by automating processes that have previously been manual. This guide will walk you through connecting Smith.ai and Mailchimp via Zapier.…
How to Connect Smith.ai and SharpSpring
Our Zapier integration helps business owners save tons of time by automating processes that have previously been manual. This guide will walk you through connecting Smith.ai and SharpSpring via Zapier.
How to Connect Smith.ai and noCRM using Make
Our Make integration helps business owners save time by automating processes that are typically done manually. This guide will walk you through connecting Smith.ai and noCRM using Make. In doing so,…
How to Connect Smith.ai to Clio Calendar
There are a few ways to connect Smith.ai receptionists and chat with the Clio Calendar, depending on the way your business currently uses calendars. The most straightforward way is to create one or m…
How to Connect Smith.ai to Harmonizely
Harmonizely provides a free shared link you can use to securely book appointments and consultations on Google, Outlook/Office 365, iCloud, FastMail, NextCloud, and any CalDAV calendar. Here's how to…
How to Connect Smith.ai to Jane
Your Smith.ai receptionists can book appointments for you on Jane. We can book appointments on your calendar within a single Smith.ai account. For example, if you'd like your receptionists to book ap…
How to Connect Smith.ai to Mindbody
Your Smith.ai receptionists can book appointments for you on Mindbody. We can book appointments on your calendar within a single Smith.ai account. For example, if you'd like your receptionists to boo…
How to Connect Smith.ai to Woven (and Google Calendar)
Woven provides a free shared link that you can use to book new appointments on your Google Calendar. Here’s how to set up a scheduling link for Smith.ai virtual receptionists or web chat. Go to woven…
How to Connect Smith.ai to Your LawConnect (formally LawTap) Account
LawTap is an appointment booking management system, created exclusively for lawyers, law firms, and legal professionals. Their advanced booking system checks for potential conflicts and automatically…
How to Connect Smith.ai to your PracticePanther Intake Forms
How to connect Smith.ai to your PracticePanther intake forms. Our receptionists can do more than answer calls and book appointments. They can also complete new client intake forms and other publicly…
How to Connect Smokeball to Smith.ai
How the Smokeball + Smith.ai integration works. When you connect Smith.ai with Smokeball , all calls handled by Smith.ai’s receptionists will now appear in Smokeball. With this integration, after eve…
How to Connect Your ActiveCampaign Account to Smith.ai
ActiveCampaign is a CRM built for small businesses, offering tools for both contact record management and marketing and sales automation. Smith.ai now integrates with ActiveCampaign so callers' conta…
How to Connect Your Agile CRM Account to Smith.ai
Smith.ai integrates with Agile CRM so callers' contact information and post-call summaries are instantly added to your Agile CRM account after each call. Smith.ai's receptionists can also book appoin…
How to Connect Your Capsule CRM account to Smith.ai
How to connect your Capsule CRM account to Smith.ai. Email support@smith.ai with the subject line "Capsule CRM integration request." We will send you a link to authorize Smith.ai within your Capsule…
How to Connect Your ClientRock Account to Smith.ai
ClientRock is client-friendly legal intake software for attorneys. Smith.ai integrates with ClientRock, which means our receptionists can complete an intake over the phone for new clients using your…
How to Connect Your Clio Grow Account to Smith.ai
Clio Grow is the newest addition to Clio , a popular choice for legal practice management software. With Clio Grow you can capture, qualify, and convert new potential clients for your law practice. W…
How to Connect Your Clio Manage Account to Smith.ai
How the Clio Manage + Smith.ai integration works. Connect Smith.ai to Clio Manage and have all your conversation logged in your Clio Manage account as communication logs. If the caller isn't yet a cl…
How to Connect Your HubSpot Account to Smith.ai
Thanks to HubSpot's open API, Smith.ai receptionists can make data management and client follow-up even easier for you with streamlined workflows between your callers and your HubSpot account. How th…
How to Connect Your Lawmatics Account to Smith.ai
When you integrate your Lawmatics account with your Smith.ai receptionists, after each call, we can: Create new records. Look up and add information to existing contact records (using a phone number…
How to Connect Your Lawmatics Calendar to Smith.ai
When you integrate your Lawmatics calendar with Smith.ai , our virtual receptionists can book appointments directly in your Lawmatics pro account. Sign into Lawmatics, go to settings, and click on "E…
How to Connect Your Lead Docket Account to Smith.ai
How the Lead Docket and Smith.ai integration works. When your Lead Docket and Smith.ai accounts are connected, information captured by our receptionists is automatically logged in Lead Docket. We can…
How to Connect Your Lexicata Account to Smith.ai
If you’re an attorney or Law Firm already using Lexicata, this integration allows you to directly pipe the information from the calls our receptionists take into your Lexicata account. Existing custo…
How to Connect Your MyCase Account to Smith.ai
How the MyCase + Smith.ai integration works. With this integration, after every call, Smith.ai can now: Add calls in the Call Log, under Communications. Add call details and receptionists' summaries…
How to Connect Your Pipedrive Account to Smith.ai
When your Pipedrive account is connected to Smith.ai, after each call is handled by one of our receptionists, the following will automatically occur: A new contact is created with the name, phone, an…
How to Connect Your PracticePanther Account to Smith.ai
How the PracticePanther + Smith.ai integration works. When you connect Smith.ai with PracticePanther, all calls handled by Smith.ai’s receptionists will now appear in PracticePanther. After every cal…
How to Connect Your Redtail CRM Account to Smith.ai
Smith.ai integrates with Redtail CRM so callers' contact information and post-call summaries are instantly added to your Redtail account after each call. Below, we explain how the integration works a…
How to Connect Your Rocket Matter Account to Smith.ai
How does the Smith.ai and Rocket Matter API integration work? If you currently use Rocket Matter, integration means that after each call, the call notes with the caller's name, number, and message wi…
How to Connect Your Salesforce Account to Smith.ai
Salesforce is a popular CRM that allows businesses to manage their sales, marketing, and customer support efforts in the cloud. You can connect your Salesforce and Smith.ai accounts so your records a…
How to Connect Your Wealthbox Account to Smith.ai
Connecting your Wealthbox account with Smith.ai means that after each call is handled by one of our receptionists, the following will automatically occur: A new contact is created with the name, phon…
How to Connect Zoho CRM to Smith.ai
How the Zoho CRM + Smith.ai integration works. When you connect Smith.ai with Zoho, all calls handled by Smith.ai’s receptionists will now appear in Zoho. After every call, Smith.ai will: Create new…
How to Connect noCRM.io to Smith.ai
You can have new leads from Smith.ai logged in your noCRM.io dashboard using Zapier. Here's how:. Sign in to Zapier and create a new Zap. Connect your Smith.ai or Smith.ai Chat account to Zapier via…
How to Connect your Ninja Forms Intake Forms to Smith.ai
Our receptionists can do more than answer calls and book appointments. They can also complete new client intake forms and other publicly visible forms that you've set up on your website using Ninja F…
How to Forward Calls from Talkroute to Smith.ai
If you're a Talkroute customer, you'll need to set up call forwarding to Smith.ai for our receptionists to answer your calls.
How to Pass Call Tracking Data from Smith.ai to CRM
This guide will walk you through how to pass call tracking data from Smith.ai to your CRM via Zapier. In doing so, your CRM lead data can include call tracking data so you can better measure the performance of your marketing efforts and the impact it is having on qualified calls.
How to Pass REI Software Form Fills into Smith.ai for Outbound Calls
This guide will walk you through connecting REI Software and Smith.ai via Zapier. In doing so, website leads who complete a form from REI Software will receive a call back through Smith.ai.
How to Send Calls from WhatConverts to Smith.ai
WhatConverts makes it easy to attribute sales to traffic sources based on phone calls, chats, forms, and transactions. In this help doc, we will go over a few different ways that you can set up call…
How to connect Actionstep to Smith.ai using Zapier
Actionstep is a cloud-based legal practice & case management software with everything you need to run your entire law firm. If you use Actionstep for practice management, you can connect it to Smith.…
How to connect your Filevine account to Smith.ai
Steps to integrate Filevine and Smith.ai. Enable Smith.ai to add calls to a specific Filevine project. Smith.ai call details and summaries will appear in that project's activity feed.
How to connect your GlossGenius scheduling link to your Smith.ai account
When you create a GlossGenuis account, it comes with a website with a unique link that you can send to your clients or post it publicly. We will need this link to attach to your Smith account, so you…
How to connect your Law Ruler account to Smith.ai
How the Law Ruler + Smith.ai integration works. When you connect Smith.ai with Law Ruler , all calls handled by Smith.ai’s receptionists will now appear in Law Ruler. With this integration, after eve…
How to identify and track Smith.ai calls and chats in HubSpot
If you use Smith.ai with a HubSpot integration , you have new contacts being created in your HubSpot account from calls and/or chats answered by Smith.ai. Here’s how to identify which contacts were c…
How to use Filevine with Smith.ai for lead capture, client intake, and appointment scheduling
Your Smith.ai receptionists can work with your Filevine forms and calendar to bring greater efficiency to your law practice. To automatically add call details and summary notes of each call to a spec…
How to use MyCase Intake Forms with Smith.ai
We now integrate with MyCase ! If you would like to connect your Smith.ai account please reach out via email to our team at support@smith.ai to request your MyCase integration URL. Once your receive…
How to use Smith.ai with Dubsado
Dubsado is a business management solution designed to help you build relationships, schedule appointments, and create workflows. You can set up your Dubsado account to have Smith.ai receptionists do…
How to use Smith.ai with Lawcus intake forms
Lawcus is a platform for lawyers that streamlines Legal Practice Management, CRM, and Client Intake so you can focus on your clients. Here's how to use Lawcus with Smith.ai for a seamless lead intake…
Requesting an integration
With thousands of CRMs , payment processors , appointment booking , and other tools to choose from, we focus on those needed most by our customers. Every new integration we add at Smith.ai comes from…
Using Smith.ai with RealEFlow
Some real estate professionals use RealEFlow , a real estate sales & marketing toolkit that does everything from CRM to website. Unfortunately, RealEFlow offers little integration ability. Your optio…
