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Installing Smith.ai Live Chat on a Wix Website

Updated 3 months ago by Justin Maxwell

To install the Live Chat widget on your Wix site

  1. Sign in to your Wix admin panel
  2. Under Site Actions, choose "Edit Site"
  3. Go to "Settings" in the top nav and select "Tracking & Analytics"
  4. Click "+ New Tool" in the upper right
  5. In a new tab, go to your Smith.ai Live Chat widget, select "Widget" then "Install", and copy the code
  6. Go back to your Wix tab and paste the code in the code snippet box:
  7. Please set all labels and settings as shown above, and click "Apply"
  8. If you have Wix's Wix Chat widget on, let's now disable that
    1. Click on the Wix Chat widget

    2. Either press your "delete" key or right-click and select "delete"
    3. The widget should now be gone. Goodbye!
  9. Close the overlay and click "Publish" in the top right corner of your screen
  10. Enjoy!

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