Installation & Web Host Options

Excluding your chat widget on certain pages of your website

Problem. You've installed the Smith.ai Chat widget on your website, but you don't want it to appear on specific pages. For example, certain areas of your website may drive an abnormal amount of bad l…

Justin Maxwell
Updated 11 months ago by Justin Maxwell

How to Install your Chat Widget

In your dashboard, click on the settings gear: Click on “Widget”. Scroll down and click on “Install.”. Step 1 contains your widget code. Click “copy” to copy it to your clipboard and then paste it in…

Crystal Field
Updated 9 months ago by Crystal Field

Installing Smith.ai Chat (editing your own HTML)

To install the Smith.ai Chat widget on your own website Find the location to put it. Put it in the <footer> or right before the closing </body> tag. Get the embed code from your Live Chat dashboard.…

Justin Maxwell
Updated 11 months ago by Justin Maxwell

Installing Smith.ai Chat on a GoDaddy Website

To install the Smith.ai Chat widget on your GoDaddy site Option 1 (Recommended). Find a different web hosting provider or website builder. We recommend Weebly, Wix, Squarespace, or even WordPress. Go…

Justin Maxwell
Updated 9 months ago by Justin Maxwell

Installing Smith.ai Chat on a Google Sites Website

Note: We recommend using a different website provider like Weebly, Wix, Squarespace, or Wordpress. Google Sites is a good solution for simple website design, but they do not play nicely with chat wid…

Luis Santiago
Updated 11 months ago by Luis Santiago

Installing Smith.ai Web Chat on a Lawlytics Website

Log in to your Lawlytics control panel. Under Publish, click "Sites". Choose the site you want to add the widget to. On the top-left of the page, click "Settings" then click "Custom Scripts". Scroll…

Crystal Field
Updated 2 months ago by Crystal Field

Installing Smith.ai Web Chat on a Shopify Website

To install the Smith.ai Chat widget on your Shopify site Sign into your Shopify account. From the sidebar, navigate to Online Store -> Themes. Click on “Customize”. On the left menu of your editor, s…

Kelsey Johnson
Updated 3 years ago by Kelsey Johnson

Installing Smith.ai Web Chat on a Squarespace Website

Log in to your Squarespace website. Choose "Settings", then "Advanced", then "Code Injection". Log in to Smith.ai, in another tab or window, and navigate to Widget > Install. Click "Copy" in the box…

Justin Maxwell
Updated 3 years ago by Justin Maxwell

Installing Smith.ai Web Chat on a Webflow Website

Sign into Webflow and click on “Dashboard.” On the lower right side of your website, click the three dots. Choose Settings. Click on Custom Code. In a new tab, go to your Smith.ai Web Chat dashboard…

Crystal Field
Updated 2 months ago by Crystal Field

Installing Smith.ai Web Chat on a Weebly Website

To install the Smith.ai Chat widget on your Weebly site Sign in to your Weebly admin panel. Click "Edit Site". Go to Settings. Go to the "SEO" tab. Paste your Smith.ai Chat widget code in the box lab…

Justin Maxwell
Updated 3 years ago by Justin Maxwell

Installing Smith.ai Web Chat on a Wix Website

To install the Smith.ai Chat widget on your Wix site Sign in to your Wix admin panel. In the sidebar, choose "Settings". Scroll down the side bar and select "Tracking & Analytics". Click "+ New Tool"…

Crystal Field
Updated 2 months ago by Crystal Field

Installing Smith.ai Web Chat on a WordPress Website

To install the Smith.ai Chat widget on your WordPress site Sign in to WordPress. Sign in to your WordPress admin panel (usually a url that ends in /wp-admin/ on your website). Find the location to pu…

Crystal Field
Updated 11 months ago by Crystal Field

Setting your chat widget on specific pages of your website

You've installed the Smith.ai Chat widget on your website, but you only want it to appear on specific pages. Instead of using the JavaScript snippet provided in your chat account, you'll need to modi…

Crystal Field
Updated 9 months ago by Crystal Field

Why is my Chat widget displaying incorrectly?

Sometimes your chat widget may appear to display or render with problems. When this happens, it is usually the result of the parent website's CSS (style rules) impacting the widget's style rules. In…

Justin Maxwell
Updated 11 months ago by Justin Maxwell

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