How To Style Your Smith.ai Web Chat Widget

Updated 2 weeks ago by Kelsey Johnson

  1. In your dashboard, click on the settings gear:
  1. Click on “Widget” next to “Account” and “Business Info”
  1. Scroll down and click on “Style”
  1. From there, you can update your widget’s color, logo, title, intro, and button style

Widget color in HEX color code only. Not available as CMYK/RGB.

These options affect the way that your widget looks, but the text will not appear in any of the chat responses. In Full-Service Web Chat, receptionists will respond to chats using details collected from your startup form. If enabled and programmed, your bot will answer chats using your Knowledge Base.


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