How To Style Your Smith.ai Live Chat Widget

  1. In your dashboard, click on the bot icon:

  1. Click on “Widget” next to “Knowledge Base” and “Business Info”
  1. Scroll down and click on “Style”
  1. From there, you can update your widget’s color, logo, title, intro, and button style

Widget color in HEX color code only. Not available as CMYK/RGB.

These options affect the way that your widget looks, but the text will not appear in any of the chat responses. Receptionists respond to chats using details collected from your startup form. After hours, chats can be answered using your Knowledge Base.


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