How to Connect Smokeball to

Jessica Paxton Updated by Jessica Paxton

How the Smokeball + integration works

When you connect with Smokeball, all calls handled by’s receptionists will now appear in Smokeball. With this integration, after every call, will:

  • Create a new contact for callers that don’t exist in your Smokeball account
  • Add the call details (including a link to the call recording and transcript, if applicable) as a phone message
  • View calls in the Task view

Here's what the calls will look like inside Smokeball:

How to connect your Smokeball account to

If you’re already a Smokeball user, getting started is simple.

  1. Go to your virtual receptionist dashboard and select the “Integrations” tab.
  2. Find and select Smokeball to begin the integration process.
  3. Press the "Connect Smokeball" button.
  4. You'll be redirected to Smokeball to log into your Smokeball account. Enter your Smokeball username and password, then press "Sign in". This authorizes to connect to your Smokeball System.
  5. That’s it! Once you’ve completed the last step, you'll be returned to the Smokeball Integration page and will see the "connect" button has changed to "disconnect." This confirms that the integration between your account and Smokeball is live! integration pricing note: Each plan includes one free integration. View current pricing. Additional integrations will see a pop-up letting you know of the billing impact.

Questions? Contact us!

If you're already a client and need help, please email us at or call us at (650) 727-6484 for assistance.

If you're not yet a client, please schedule a free consultation to get started with our virtual receptionist services or email us at We'll help you select the best plan to match your business’s growth goals and budget.

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