How to Connect Smith.ai to Google Calendar

Jessica Paxton Updated by Jessica Paxton

Your Smith.ai receptionists can book appointments for you on Google Calendar.

We can book appointments on multiple calendars within a single Smith.ai account. For example, if you'd like your receptionists to book appointments for all of the partners at your law firm, we can do so — just send us each individual's Google Calendar link, along with any necessary directions for proper use.

Please note: Appointment booking is an add-on service, and will incur an extra fee. View current pricing.

To use this Google feature, you are required to have a Google Workspace Subscription. If you do not have a Google Workspace subscription, we recommend using a free Calendly account as a workaround.
  1. Create your schedule in Google Calendar.
    1. On a computer, open Google Calendar.
    2. At the top left, click Create, then click Appointment slots from the drop-down.
    3. Enter the appointment details of the appointment type you'd like to create.
    4. After you edit your appointment schedule, click Save.
  2. Next, you need to send your booking page to support@smith.ai with instructions on how to use it. After you've created your appointment type, you'll be presented with a popup that lets you navigate to your new booking page. Copy to share the link with us.
  3. That's it! Give us 1-2 business days to add appointment booking to your account. Once our receptionists start to use it, you'll see all booked appointments appear on your Google calendar.

Questions? Contact us!

If you're already a Smith.ai client and need help, please email us at support@smith.ai or call us at (650) 727-6484 for assistance.

If you're not yet a Smith.ai client, please schedule a free consultation to get started with our virtual receptionist services or email us at sales@smith.ai. We'll help you select the best plan to match your business’s growth goals and budget.

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