How to use Smith.ai with Lawcus intake forms

Luis Santiago Updated by Luis Santiago

Lawcus is a platform for lawyers that streamlines Legal Practice Management, CRM, and Client Intake so you can focus on your clients.

Here's how to use Lawcus with Smith.ai for a seamless lead intake process.

Please note: Intake is not currently available with Essential plans.

Set up an external intake form using Lawcus

  1. Sign in to your Lawcus account
  2. Click on Automation > Intake Forms > + Add new form
  3. Name your form, add a contact information collection field, and a couple of custom intake questions (within our reasonable use policy).
  4. Once you’re done, click “View” to review it and then “Send” to get a link. 
Don’t associate the form with a Matter, since you’ll be using it for multiple clients.
  1. Send the link to support@smith.ai with directions for how the Smith.ai receptionists should use it (for example, after qualifying a new lead).
  2. That's it! Your Smith.ai receptionists will be able to use your form typically within 1 business day.

Questions? Contact us!

If you're already a Smith.ai client and need help, please email us at support@smith.ai or call us at (650) 727-6484 for assistance.

If you're not yet a Smith.ai client, please schedule a free consultation to get started with our virtual receptionist services or email us at sales@smith.ai. We'll help you select the best plan to match your business’s growth goals and budget.

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