How to forward calls from eVoice to

Crystal Field Updated by Crystal Field

There are two types of call forwarding options available in eVoice: basic and advanced.

Here is how to set up Basic forwarding :

  1. Under the call routing menu, select Basic, then click Edit beside the Dialing list.
  1. Select Dial Sequentially, and click Add a number to the list. Ensure the number of rings is set to 10 or more.
  1. Using the drop-down menu, select Add new number. This is where you will input your number.
  2. Click Save before exiting this screen.

Common issues:

If you are forwarding to more than one number, you will want to list them in the order you want your calls routed. For Advanced forwarding, you can find instructions here.

Questions? Contact us!

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