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Number Forwarding & Porting

Porting Your Number to Smith.ai or Keypad

Nearly all popular carriers and services allow porting. That means AT&T Wireless, Verizon, T-Mobile, Sprint, Boost, MetroPCS, and so on. Smith.ai does not charge a fee to port your number (in or out)…

Updated 1 week ago by Justin Maxwell

Why We Need Caller ID

Forwarding numbers that don't provide Smith.ai with Caller ID are charged for "spam & unsolicited sales" calls. If you'd like to keep your monthly bill lower, you must enable Caller ID in your routin…

Updated 1 month ago

How to Forward Calls from 8x8 to Smith.ai

8x8 customers will need to set up call forwarding to Smith.ai in order for our receptionists to answer your calls. As soon as you're signed up for Smith.ai and have completed the onboarding process, …

Updated 1 month ago by Maddy Martin

Can I use my current business phone number with Smith.ai?

Can I use my current business phone number with Smith.ai? Yes. But really, you get the answer that defines the cynic or the optimist: " it depends ." Your current business phone is a cloud phone numb…

Updated 1 month ago by Justin Maxwell

How to Forward Calls from RingCentral to Smith.ai

RingCentral customers will need to set up call forwarding to Smith.ai in order for our receptionists to answer your calls. As soon as you're signed up for Smith.ai and have completed the onboarding p…

Updated 1 month ago by Justin Maxwell

How to Forward Calls from Net2Phone to Smith.ai

Net2Phone customers using Smith.ai to handle their calls will need to change the settings in their Net2Phone account to ensure calls are being forwarded to Smith.ai and that caller's numbers appear c…

Updated 3 months ago by Maddy Martin

Enabling Caller ID on Grasshopper

Problem: Smith.ai needs your Caller ID, but it's turned off by default in Grasshopper. (You may be using this to know which calls being forwarded to your phone are currently coming from Grasshopper.)…

Updated 3 months ago by Maddy Martin

How to Forward Calls from Dialpad to Smith.ai

Dialpad customers will need to set up call forwarding to Smith.ai in order for our receptionists to answer your calls. As soon as you're signed up for Smith.ai and have completed the onboarding proce…

Updated 5 months ago by Maddy Martin

Enabling Caller ID on Mighty Call

Problem: Smith.ai needs your Caller ID, but it's turned off by default in Mighty Call. (You may be using this to know which calls being forwarded to your phone are currently coming from Mighty Call.)…

Updated 5 months ago by Maddy Martin

Enabling Caller ID for Google Voice

Problem: Smith.ai needs your Caller ID, but you are currently masking it in Google Voice. (You may be using this to know which calls being forwarded to your phone are currently coming from your Googl…

Updated 5 months ago

How to Forward Calls From Your Mobile Phone (Conditional Call Forwarding)

Follow these easy steps to set up conditional call forwarding on your phone. AT&T Wireless: iPhone6/6+ only. You must do each step to activate all available forwarding options. Forward no answer afte…

Updated 5 months ago

How to Forward Calls from Phone.com to Smith.ai

Many. Phone.com customers use Smith.ai to handle their calls. As soon as you're signed up for Smith.ai, you'll need to change the settings in your Phone.com account to ensure your calls are being for…

Updated 5 months ago by Maddy Martin

How to Forward Calls from Grasshopper to Smith.ai

Grasshopper customers will need to set up call forwarding to Smith.ai in order for our receptionists to answer your calls. As soon as you're signed up for Smith.ai and have completed the onboarding p…

Updated 5 months ago by Maddy Martin

How to Forward Your Google Voice Number to Smith.ai

Smith.ai is able to easily integrate with many existing VoIP solutions. Follow the instructions below to begin forwarding your existing. Google Voice number to your new Smith virtual receptionists. 1…

Updated 6 months ago