How to Update Your Contact Information on Your Smith.ai Chat Dashboard

Updated 2 months ago by jamie.hance@smith.ai

Need to update your contact details for your chat account? No problem! Simply log in to your dashboard and access your user settings by clicking the small circle icon in the lower-left corner.

Click User settings and then Update information. From there, make any necessary changes and be sure to save!

Keep in mind, the email listed here is the one you'll use to log in to your account. If you have a Smith.ai virtual receptionist account, you'll want to make sure both emails are the same. Additionally, you won't be able to change the email address to an existing user.

Do you have more questions?

Email us at chat@smith.ai, call us at (650) 727-6484, or chat with us live at https://smith.ai/chat! We're available Monday through Friday, 6am – 6pm PT / 9am – 9pm ET.


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