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37 articles

AI Chatbot

For information and directions on using Smith.ai's Chatbot.

4 articles by 1 author

Configuration & Setup

5 articles by 2 authors

Installation & Web Host Options

11 articles by 2 authors

Integrations

12 articles by 3 authors

Live Chat

For information and instructions on using Smith.ai Live Chat.

2 articles by 2 authors

What is Smith.ai Automated Chat Software?

The same live chat software our agents use is available to you for free! Unlimited chats, customized solutions, and affordable a la carte add-on pricing.

Updated 4 weeks ago by Kelsey Johnson

How to Train Your Smith.ai Chatbot From Your Dashboard

Login to your chat dashboard and navigate to your Knowledge Base. Click on “Q&A” to add frequently asked questions and their answers to your Knowledge Base. Click on “+New Q&A.” This menu also allows…

Updated 2 weeks ago by Maddy Martin

How to Set Up and Use Playbooks for Smith.ai Chat

Live Chat is a fast and friendly way to address questions and capture new leads directly from your website. About Smith.ai's chatbot. Our live chat has a chatbot that assists agents in providing fast…

Updated 1 month ago by jamie.hance@smith.ai