Website Chat

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44 articles

Configuration & Setup

4 articles by 2 authors

Full-Service Web Chat

For information and instructions on using Smith.ai's Full-Service Web Chat.

4 articles by 2 authors

Installation & Web Host Options

10 articles by 2 authors

Integrations

11 articles by 3 authors

Live Chat Software

For information and directions on using Smith.ai's Live Chat Software.

13 articles by 2 authors

How to Set Up and Use Playbooks for Smith.ai Web Chat

Live web chat is a fast and friendly way to address questions and capture new leads directly from your website. About Smith.ai's chatbot. Our live chat has a chatbot that assists agents in providing…

Updated 1 week ago by jamie.hance@smith.ai

How to Train Your Smith.ai Chatbot From Your Dashboard

Login to your chat dashboard and navigate to your Knowledge Base. Click on “Q&A” to add frequently asked questions and their answers to your Knowledge Base. Click on “+New Q&A.” This menu also allows…

Updated 4 weeks ago by Maddy Martin