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      All Categories ​>​ Full-Service Web Chat

      Full-Service Web Chat

      4 articles

      How to Sign Up for a Smith.ai Full-Service Web Chat Free Trial

      In this video, we walk through setting up a Full-Service Web Chat account using our free trial for 5 chats/30 days. Written instructions below.. Navigate to smith.ai/chat and click on "Start Your Fre…

      Updated 3 weeks ago by Kelsey Johnson

      Billing for Smith.ai Full-Service Web Chat

      Smith.ai Full-Service Web Chat is charged monthly at the beginning of each billing cycle (starting at sign-up). We have three pricing models: Standard: $60/mo Includes 5 relevant chats. Additional ch…

      Updated 1 month ago by Kelsey Johnson

      Customize Your Chat Widget Greeting, Disclaimer, and Availability Messaging

      In your dashboard, click on the settings gear: Click on “Widget” next to “Account” and “Business Info”. To update offline and away messages, click on “Availability”. Offline message will display outs…

      Updated 1 month ago by Kelsey Johnson

      What's a "Relevant Chat?"

      With Smith.ai Live Chat, you are only billed for " relevant " chats. What that means — the friendly version — is Any real client or business associate, new or existing, conveying intent in the chat..…

      Updated 2 months ago by Justin Maxwell

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