Full-Service Web Chat

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3 articles

Customize Your Chat Widget Greeting, Disclaimer, and Availability Messaging

In your dashboard, click on the settings gear: Click on “Widget” next to “Account” and “Business Info”. To update offline and away messages, click on “Availability”. Offline message will display outs…

Updated 5 days ago by Kelsey Johnson

Billing for Smith.ai Live Chat

Smith.ai Live Chat is charged monthly at the beginning of each billing cycle (starting at sign-up). We have three pricing models: Starter: $100/mo Includes 10 relevant chats. Additional chats are cha…

Updated 5 days ago by Kelsey Johnson

What's a "Relevant Chat?"

With Smith.ai Live Chat, you are only billed for " relevant " chats. What that means — the friendly version — is Any real client or business associate, new or existing, conveying intent in the chat..…

Updated 8 months ago by Justin Maxwell