Opting out of non-relevant transcript emails
We understand you have a finite amount of time to check emails each day. As Smith is already screening for relevant versus non-relevant chats, it would be nice to be able to opt-out of non-relevant chat transcripts as a time saving measure, and here is how:
- Log into your Chat Dashboard, and go to your Settings. Under Notifications, click on Update Notification Settings.
- Toggle on Don't snd transcripts for chats marked "Not relevant", then click Save
- That's it! You will now only receive emails with transcripts marked as relevant.
Email us at email@example.com or call us at (650) 727-6484, so that we may assist you.