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      All Categories ​>​ Call Summaries

      Call Summaries

      4 articles

      ​Guidelines for instructions and intake

      Best practices and guidelines for intake questions.

      Updated 2 weeks ago by Justin Maxwell

      How long does it take to receive my call summaries?

      When we complete a call, we try to get the call summaries out to you as soon as possible — within just a few minutes from the end of the call. The time this takes depends on the quantity of informati…

      Updated 4 months ago by Justin Maxwell

      Smith.ai Call Summary and Email Destination Options

      Daily Summaries. At the end of each business day, Smith.ai will send you a summary of all your calls via email. Smith.ai's daily summaries can go to a single address only. Typically, this is the acco…

      Updated 4 months ago by Justin Maxwell

      Why are my SMS call summaries incomplete?

      Problem. Your call summaries appear cut off, incomplete, or out of order. Explanation. Each carrier (e.g., Verizon, AT&T) has its own way of handling SMS messages. Our system does not attempt to limi…

      Updated 11 months ago

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