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5 articles
Best practices and guidelines for intake questions.
Updated 7 months ago by Justin Maxwell
Please note: Intake is not currently available with Essential plans. If you are seeking to have our agents fill out intake forms for your office, we have great news! Our team can certainly do this fo…
Updated 1 day ago by Christene Scroggins
When we complete a call, we try to get the call summaries out to you as soon as possible — within just a few minutes from the end of the call. The time this takes depends on the quantity of informati…
Updated 1 day ago by Justin Maxwell
Daily Summaries. At the end of each business day, Smith.ai will send you a summary of all your calls via email. Smith.ai's daily summaries can go to a single address only. Typically, this is the acco…
Updated 1 year ago by Justin Maxwell
Problem. Your call summaries appear cut off, incomplete, or out of order. Explanation. Each carrier (e.g., Verizon, AT&T) has its own way of handling SMS messages. Our system does not attempt to limi…
Updated 2 years ago
