Admin Support

Availability and Work Schedule

Set Your Availability and Work Schedule in Your Dashboard. In your dashboard , you can set your business time zone, set standard work hours and days of the week, and tell us the holidays where you an…

Jessica Paxton
Updated 3 weeks ago by Jessica Paxton

How to Change Your Referral Code

Log into the dashboard and go to Settings. (Or follow this link to go directly there: ). Scroll down to the “ Refer and Earn Rewards ” section.. Click Edit..…

Jessica Paxton
Updated 2 months ago by Jessica Paxton

How to Text Support

What do you do if you need to email at , but your cell phone can't or won't access data or LTE? Fortunately, cell phones allow users some unexpected resources in the palms o…

Luis Santiago
Updated 1 year ago by Luis Santiago

Requesting updates to instructions via the Dashboard

You can now submit a form for updates to your account instructions via the Smith Dashboard, so your request is categorized properly and responded to in a timely manner.. Log into your Dashboard. Go t…

Jessica Paxton
Updated 1 month ago by Jessica Paxton

Using and Accessing the Call Dashboard

Where is the dashboard and how do I access it? Please head on over to If you have a chat account, please log in using that account. If you do not have a chat account, please…

Crystal Field
Updated 1 month ago by Crystal Field

Why don't you have an online portal?

Do we have an online portal? We do now! And it's rich with business intelligence! Go check it out here: Using and Accessing the Call Dashboard

Crystal Field
Updated 1 year ago by Crystal Field