How to Set Up A Polycom Phone with Keypad
Updated 1 year ago
by
Maddy Martin
Please note: You must first have a SIP phone number before configuring your Polycom phone. Please do not complete the following steps until you've done that.
Line Configuration
Administration Settings > Line Configuration > Line 1
Display Name: keypad
Address: username@keypad.sip.us1.twilio.com
Label: keypad
Line 1 > Authentication
User Login Credentials: No
Domain: keypad.sip.us1.twilio.com
User ID: $your_username
Password: $your_password (Password is CASE SENSITIVE)
Line 1 > SIP Protocol
Enabled: Yes
Line 1 > SIP Protocol > Server 1
Address: keypad.sip.us1.twilio.com
Port: 5060
Register: Yes
Transport: UDP Only
SIP Outbound Proxy
Administration Settings > Call Server Configuration > SIP > SIP Outbound Proxy
Address: keypad.sip.us1.twilio.com
Port: 5060
Transport: UDP Only
Questions?
Contact us for assistance at keypad@smith.ai.
