My phone keeps picking up my voicemail, but I want Keypad to do it

Updated 2 years ago by Joelle

You can do two things to fix this:

  1. 1. Reduce the amount of time Keypad attempt a transfer. You want to make it less than it takes your phone to pick up. Start with 20s:

  2. 2. increase the amount of time before your cellphone's VM picks up (you would do this yourself on your phones)

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