How to Add More Numbers

Keypad, by Smith.ai, is no longer accepting sign-ups
Unfortunately, we're not accepting new signups for Keypad right now. As our products have grown in the past few years, we're seeing features of Keypad better integrated as part of a the overall Smith.ai product suite. In the meantime, we recommend Phone.com, Nextiva and Grasshopper.

What next?
Keypad offered IVRs (menus), call analytics, call recording, and much more. Depending on your plan, we may offer these as add-ons for your Smith.ai call handling plans, but not independently as their own product. For more information, please let your account manager know you're interested.

Existing Keypad users
You may sign in here.

Your Keypad account supports unlimited numbers, so you can provision a new line for every scenario, for just $5 per number. 

Here are the most common ones:

🏢 Primary numbers for all office locations

If your business has multiple locations, you'll want to assign a phone number to each one. You can route calls to them through your main business number, and customize call handling rules for each one.

📲 Direct lines for coworkers & departments

Whether you operate a single office or several, each of your employees and departments can be provisioned a number (e.g., for business cards and email signatures). Incoming calls can ring your team simultaneously, sequentially, or according to other rules you define.

📣 Toll-free numbers for a nationwide presence

Your business is local, but your potential customers are nationwide. Emphasize the size and reach of your brand with a toll-free number. 

🎯 Tracking numbers for marketing campaigns

SEO, PPC, retargeting, referrals, landing pages ... every marketing channel you use should have a dedicated phone number to track calls, leads, and conversions.

Add more numbers for $5 each by visiting the Call Routing page in your Keypad account.

Questions? Contact us!

If you're already a Smith.ai client and need help, please email us at support@smith.ai or call us at (650) 727-6484 for assistance.

If you're not yet a Smith.ai client, please schedule a free consultation to get started with our virtual receptionist services or email us at sales@smith.ai. We'll help you select the best plan to match your business’s growth goals and budget.

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