Using the Outbound Call Request API

In the latest version of Smith.ai's Outbound Call Request API, you can create an outbound call request on-demand.

Here are a few examples of what can prompt our virtual receptionists to make a call:

  • When a potential lead submits a web form on your site (with multiple follow-up attempts, if we don't reach them).
  • When a user performs a specific action in your application, such as requesting help or clicking a "book now" button in a live chat session.
  • To match an opportunity with a provider on your lead generation platform, using Smith.ai to bridge the communication.
  • With any Zapier Zap you can think of!
Smith.ai's Outbound Call API works splendidly with Zapier's webhook Zap — but we don't provide technical support for it. Please work with your developer for integration.

Accessing the API

To use the Smith.ai Outbound Call Request API, you must generate an API key by following these instructions.

Pricing

You must have an active Smith.ai Virtual Receptionist plan to use the API. Using this API draws from your existing call quota and any calls exceeding it will be priced as overage (just like our inbound answering services).

Questions? Contact us!

If you're already a Smith.ai client and need help, please email us at support@smith.ai or call us at (650) 727-6484 for assistance.

If you're not yet a Smith.ai client, please schedule a free consultation to get started with our virtual receptionist services or email us at sales@smith.ai. We'll help you select the best plan to match your business’s growth goals and budget.

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