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      3 articles

      Converting/Preparing Audio for Voicemail & Greetings

      Both Smith.ai and Keypad use mp3 format files for your greetings and voicemail. (Yes, it would be awesome if we converted the files for you...but we're not there yet!) If you need to record the greet…

      Updated 6 months ago by Justin Maxwell

      How to port your number from Vonage

      To port your number from Vonage: Follow the steps here. Call or contact Vonage via web chat. Tell them that you will be porting your number out to another carrier and ask them to release your number…

      Updated 6 months ago by Justin Maxwell

      Porting a number: Sideline

      Sideline lets you port a number in or out of their service: https://support.sideline.com/hc/en-us/articles/208277866-Android-Porting-FAQs To port a number from Sideline to Smith.ai or Keypad. You mus…

      Updated 8 months ago by Justin Maxwell

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