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General

Converting/Preparing Audio for Voicemail & Greetings

Both Smith.ai and Keypad use mp3 format files for your greetings and voicemail. (Yes, it would be awesome if we converted the files for you...but we're not there yet!) If you need to record the greet…

Updated 2 months ago by Justin Maxwell

How to port your number from Vonage

To port your number from Vonage: Follow the steps here . Call or contact Vonage via web chat. Tell them that you will be porting your number out to another carrier and ask them to release your number…

Updated 2 months ago by Justin Maxwell

Porting a number: Sideline

Sideline lets you port a number in or out of their service: https://support.sideline.com/hc/en-us/articles/208277866-Android-Porting-FAQs. To port a number from Sideline to Smith.ai or Keypad. You mu…

Updated 4 months ago by Justin Maxwell

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