Direct Transfers & Call Blocking

Adding Callers to Your Direct Transfer or Block List

There are two ways to add individual callers to your direct transfer or blocked lists. If you have several contacts to add to either the blocked or direct transfer list, that is no problem! You can u…

Jessica Paxton
Updated by Jessica Paxton

Why can't I direct transfer or block this number?

Problem: You don't see an option to directly transfer or block a number in your instant call summaries or daily summary. Solution & Reason: There are two possibilities: The caller had their Caller ID blocked…

Luis Santiago
Updated by Luis Santiago