How to Use Smith.ai Receptionists with Keypad

Smith.ai Virtual Receptionists can be incorporated into your call routing.

Common configurations include:

  • Answer all calls. Receptionists will live-transfer callers who meet your criteria, or take a message.
  • Answer calls when you're unavailable. Ring your number first and after 10 seconds, send to your receptionists.
  • Answer calls within a menu option. Send new leads to your receptionists for qualification & intake, while current clients are directly transferred to you.
  • Answer calls as an operator. When callers dial "0," they're directed to your receptionists for assistance.

If you'd like to explore ways to integrate our receptionists that are not mentioned above and need assistance, please contact us at keypad@smith.ai.

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