Connecting Facebook Messenger to Smith.ai Chat
You can now connect your business Facebook page to Smith.ai Live Chat and our agents will answer all messages sent to your business via Facebook Messenger.
Connect Facebook Messenger to your Chat account
Step by step instructions for getting set up
- Choose the Facebook Messenger channel
- Click “Sign into Facebook”
- A new page will pop up, requiring you to log into your Facebook account
- Choose which page(s) you want us to answer chats for
- Approve access to your messages
- That’s it! You should see a success screen like this one
We recommend testing out the service by messaging your business page on Facebook Messenger (or having a friend do it). We’ll never charge for tests — or spam/sales for that matter!
This service is currently only available for Live Chat, not our AI chatbot.