Connecting Smith.ai Chat to Facebook Messenger
Setup (on Smith.ai)
- Log into your account here: https://app.smith.ai/chat/
- Go to the Channels section in the left bar:
- Select the "Facebook Messenger" Channel
- Follow the steps provided to connect your account.
- And now...wait 😁
Setup (on Facebook)
- Navigate to your Facebook Page
- Click on “Settings” in the top navbar
- From the left nav, click on “Page roles”
- In section “Assign a new Page role” do the following:
- search for your user by email address
- select “Admin” role in the dropdown
- click “Add” and approve the permission when prompted
- It is now configured, and you can now chat with your customers!