Invite Team Members to Self-Service Web Chat
Add team members to your Self-Service Web Chat to help you answer chats in shifts or at high volume time periods. Each additional team member (not the account owner) costs $5/month.
- In the sidebar of your dashboard, click on “Team”
- On the “Team Members” page, click the “Invite Team Members” button
- Add as many team members as you would like. You will be charged $5/month each at the next billing period.
- If you don’t yet have a credit card attached to your account, a pop-up will ask for payment details
- Your team member will then show up under “Invited Team Members” until she/he accepts the invitation via email.
Your team can now start assigning themselves conversations and chatting with your web visitors on behalf of your business.