Requesting updates to instructions via the Dashboard

Jessica Paxton Updated by Jessica Paxton

You can now submit a form for updates to your account instructions via the Smith Dashboard, so your request is categorized properly and responded to in a timely manner.

  1. Log into your Dashboard
  2. Go to your Instructions and click on Request a change.
  3. Select which instructions you want the updates to apply to, complete the form, and click submit.
  4. That's it! Your request is sent directly to the Smith team, and they will follow up with you to confirm the changes once completed.
The instruction updates are not instant, but our team will complete requests as quickly as possible in the order they are received.

Questions? Contact us!

If you're already a Smith.ai client and need help, please email us at support@smith.ai or call us at (650) 727-6484 for assistance.

If you're not yet a Smith.ai client, please schedule a free consultation to get started with our virtual receptionist services or email us at sales@smith.ai. We'll help you select the best plan to match your business’s growth goals and budget.

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