What is Smith.ai Automated Chat Software?

Updated 1 month ago by Kelsey Johnson

You can automate your web chat's response to web visitors. Set up automated Q&A and take your web visitors through lead nurture and support playbooks with our automated chat software. Customize our chat software to your business needs and add it to your website. Set up chatbots, integrate with your systems, capture new leads, and more!

How do I get Smith.ai Chat Software?

Click here to get started setting up your account.

Essential features and capabilities

These features are included in your free chat account:

Unlimited conversations: As many conversations as you need, completely free

Customizable widget: Update the widget with your logo, copy, colors, and button style

Simple installation: Easily install the widget on any site or page with only a couple lines of Javascript code

Emailed transcripts: We instantly send text conversation transcripts via email along with a daily summary of all conversations

Proactive engagement: Chat widget can be set to pop-up and proactively engage new potential leads and customers

Custom disclaimer: Notify your web visitors of live chat limitations and other useful information directly within the widget

Personalized intake fields: Create intake fields based on client information your business needs

Add-on features and capabilities

These powerful features are available to add to your free software for an added cost:

Q&A chatbot: Your custom AI chatbot can be trained to answer frequently asked questions

Custom playbooks: Walk your customers and web visitors through intake, support, and more

CRM integrations: All contact information and text transcripts are logged instantly in your software, like Clio, HubSpot, Lexicata, PracticePanther, and more

Zapier trigger: Integrate with Zapier to set up automated actions triggered by your conversations on hundreds of connected apps

How much does it cost?

Free! You can customize your widget, put it on your site, and have it answer a million chats. We only charged for add-on features.

Add-on pricing

We think chat software should be accessible for all business owners, so we charge á la carte for add-on features. That way, you only pay for what you need and use.

CRM, Slack, & Zapier integrations: $0.50/conversation

Unlimited Q&A knowledge base chatbot: $25/month

Unlimited chatbot playbooks: $50/month

How do I get started?

Click here to sign up. It’s free!


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